2000lb 12V Electric Winch Pulling Winch 6000lb Rolling 5000lb Marine Trailer Win WINCH ELE/FRONT 2000 LB,12V 100% Satisfaction Guarantee We offer a standard 30-days return policy on our eBay orders and some items are covered by a one-year manufacturer’s warranty. If you want to return your product for any reason, you’ll be able to return your unuse item for a complete refund of the original payment or a replacement will be processed. All freight on returned items is the responsibility of the buyer. To set up a return please contact us first. If the item is damaged, we may request photos of the damage to expedite the process. Upon receipt of the item, a refund or replacement will be processed. All items are inspected after received. Returned products should be in their original package and should be still in new and re-saleable condition which has not been altered in any way. About Us Thank you for taking the time to learn about us. We are Committed to bring you the best products at the most affordable pricing. We are a company specialize in tools located in California. Shipping We ship within 1 business day after receiving payment and a tracking number is uploaded to your order when it is processed. We use USPS and FedEx for most orders. We are unable to guarantee a specific carrier and delivery time. Payment We accept credit cards and debit cards through PayPal. California residents will be charged applicable tax all over checkout. Contact Us The easiest way to receive a quick response is by the usage of eBay “Ask a question” link. We work hard to offer you the best service, please contact us when you’ve got any transaction issues and we deal with the problem immediately. We strive for a perfect 5 Stars. If you feel you haven’t receive 5 Stars level services, please contact us before leaving feedback. We need to remember to are completely satisfied. We value all business and your ideas in making your shopping experience better.